FAQs

At Charterhouse Mobility, we offer custom made adjustable beds, combining functionality with style, which can be tailored to meet your specific needs and preferences. Choose from a variety of materials, fabrics, colours and optional accessories to make your mobility bed uniquely yours.

Charterhouse Mobility’s bespoke adjustable beds have many potential health benefits that can improve overall quality of life and well being. This includes providing support and comfort for individuals with conditions like arthritis or scoliosis and alleviating aches and pains. Elevating the upper body and legs can also improve breathing and circulation, helping with snoring, sleep apnea, and acid reflux, as well as reducing the risk of heartburn and deep vein thrombosis. A mobility bed is also useful for assisting those with mobility issues with getting in and out of bed.

A mobility bed is an electric bed that utilises motors to elevate or recline parts of the mattress. This allows individuals to sleep or rest in their preferred position, improving comfort when reading, watching TV, or simply sleeping. Mobility beds are an excellent solution for enhancing sleep quality and improving overall quality of life, particularly for those with mobility issues or other ailments.

Adjustable beds are controlled by a handset where buttons can be pressed to raise or lower sections of the mattress. This enables the bed to adapt to your sleeping posture, providing full body support where you need it the most.

Any fitted sheet should work with Charterhouse Mobility’s mobility beds. When choosing fitted sheets, make sure to have your mattress dimensions in mind to ensure the best fit.

Mobility beds can be used by anyone, including those with low mobility, side sleepers, snorers, the elderly, and more. While they are designed to maximise sleep quality and improve mobility, adjustable beds are suitable for almost everyone.

Our after-sales team is always available to assist with any questions or issues you may have after your purchase. We are committed to ensuring your complete satisfaction with our products.

A riser recliner chair is a motorised chair that can recline back and lift forward to help the user stand up. It is designed to provide support and comfort for those with mobility issues.

Anyone with mobility challenges, including the elderly, those with disabilities, or individuals recovering from surgery, can benefit from a riser recliner chair. It provides support and helps maintain self-sufficiency.

At Charterhouse Mobility, we are dedicated to enhancing your quality of life with our bespoke mobility furniture. Our riser recliner chairs are crafted with care and precision, ensuring they meet your exact needs for ultimate comfort. With our family-orientated approach, professional service, and commitment to customer satisfaction, you can trust us to provide the perfect solution for your mobility challenges. Experience the comfort, stability, and independence that our riser recliner chairs offer today.

Our white-glove service includes convenient delivery, furniture removal, unwrapping, positioning, and full installation of your new chair. We will also show you how to use all the features and controls.

We provide a free, no-obligation home demonstration where you can try out our riser recliner chairs in your own home. Our team will bring a selection of chairs for you to test, ensuring you find the perfect fit.

We offer a range of customisation options, including precise measurements, fabric and finish choices, additional features like heat and massage, and tailored control layouts.

Our professional team will assist you in selecting the perfect chair based on your needs, measurements, and preferences. We offer a free home demonstration to help you experience our products firsthand.

We pride ourselves on the high quality product and aftercare service our customers receive and have built our reputation on it. Our dedicated team is here to answer any query you may have. In the unlikely event you experience a technical difficulty with a product, we have expert engineers on standby throughout the UK.

Once a convenient date and time has been agreed with you, our expert, ‘white glove’ delivery team will arrive, firstly removing any furniture that is to be taken away in part-exchange. They will then ask you where you would like your furniture to be placed. Bringing the chair or bed into your home, the team will unwrap it, and remove all packaging. Once in place and installed how you'd like it, the team will help you familiarise yourself with your new furniture and its controls. When you are satisfied that everything is as it should be, we will leave you to enjoy your new furniture. Read more about Delivery & Installation here: https://www.charterhousemobility.com/about

Yes. Due to our products being able to help with potential disability and illness, you may be eligible to buy them without paying VAT providing you meet the requirements set out by HMRC.

Yes. If you would like to try out a riser recliner chair or adjustable bed, simply let us know and we will book you a home appointment with one of our expert home demonstrators.

All of our home visits by our experts are, free, no pressure and absolutely no obligation to purchase Upon arrival, our expert home demonstrator will produce a demonstration chair or bed to try in the comfort of your own home. Guiding you through the options available, and showing you all the accessories and different fabrics & leathers we offer. We also take your measurements to ensure you choose the perfect size that is bespoke to you. Once you’re completely happy with your choices our expert home demonstrator will leave you with a fully customised quote for you to consider in your own time.

We are a family-run business that strives to deliver exceptional service, anything less is not acceptable. All of our furniture is made precisely to your measurements and specifications. We'll make the transition from your existing furniture to your new furniture as seamless and enjoyable as possible. Here are a few more reasons why you should choose Charterhouse Mobility: We offer potentially the best Part-Exchange offer in our industry. Not only will we remove your old furniture, but we allow you to offset the discount on your existing furniture directly against the cost of your new furniture. All of our demonstrators are well-vetted & have all received training from occupational therapists. We have provided furniture for thousands of satisfied customers. We donate as much unwanted, old furniture as possible & proudly support local charities.

All of our chairs and beds are handmade here in the United Kingdom.

Each and every one of our products is different and as individual as you. Due to your unique needs, along with our huge range of fabrics, sizes and accessories, it is almost impossible to provide an accurate single price until we know exactly what your preferences are. This is why we operate no-obligation appointments with our expert home demonstrators team. They will take you through the options and help you choose something that perfectly suits your needs and leave you with an accurate price. There is absolutely no pressure or obligation to purchase there and then.

At Charterhouse Mobility we measure our success by the happiness of our customers. We pride ourselves in the quality of our aftercare. That's why every single order comes with complete peace of mind that in the exceptionally rare instance that you encounter any issue with your furniture, we'll only be a phone call away and you can expect patience, expertise and above all else a keenness to help accommodate you in putting right any issue that you might have. ​ All of our furniture is covered by a comprehensive Warranty. We have expert engineers on standby throughout the UK and are equipped to swiftly resolve any potential issue that could occur during the warranty period of your chair or bed. However, a Charterhouse Mobility customer is always treated with the highest level of appreciation and courtesy. So while of course you're covered during the initial warranty period, we would always invite your call should you encounter any issue outside of your warranty and like always, we will endeavour to put things right. The initial appreciation for your business is never forgotten with us.